Whether you are a first-time visitor or returning to Fallsview casino, this guide covers the essential features you need to know.
Quick Checklist
- Ensure you are in a legal jurisdiction for online gambling.
- Have a valid email and phone number for account verification.
- Prepare a government-issued ID for the KYC process.
- Choose a secure payment method (e-wallet, credit card, or bank transfer).
- Review the bonus terms, especially wagering requirements and game contributions.
- Set deposit limits to manage your bankroll responsibly.
Creating Your Account
- Visit the casino’s homepage and click the « Sign Up » or « Register » button.
- Fill in your personal details: full name, date of birth, email, and phone number. Use accurate information to avoid withdrawal issues.
- Create a strong password (uppercase, lowercase, numbers, symbols).
- Select your preferred currency and enter any bonus code if applicable.
- Agree to the terms and conditions, then submit the registration form.
- Check your email for a verification link and click it to activate your account.
- Log in and proceed to the cashier to make your first deposit.
Calculating Your Bonus
Bonuses often come with wagering requirements that determine how much you need to play before withdrawing winnings. Use the formulas below to estimate the expected value.
Deposit Bonus Example: 100% match up to $500, 25x wagering on deposit+bonus, slots contribute 100% with 96% RTP (4% house edge).
Deposit $500, get $500 bonus → total balance = $1,000. Wagering requirement = 25 × $1,000 = $25,000. Expected loss during wagering = $25,000 × 0.04 = $1,000. Expected final balance = $1,000 – $1,000 = $0. You lose your deposit on average, but variance may give profit.
Free Spins Example: 50 free spins on a slot with $0.20 bet per spin, RTP 96%. Expected value of spins = 50 × $0.20 × 0.96 = $9.60. If winnings are subject to 30x wagering, wagering amount = $9.60 × 30 = $288. Expected loss from wagering = $288 × 0.04 = $11.52. Net expected loss = $9.60 – $11.52 = -$1.92, so the bonus is negative value.
Always check game contributions: slots often count 100%, while table games and video poker may count less (e.g., 10-20%).
Security
This platform uses SSL encryption to protect your data. Two-factor authentication (2FA) is available and recommended. Important: Never share your account password or verification codes. The site is licensed and regulated, ensuring fair play through RNG testing. Always log out after sessions on shared devices.
Money In, Money Out
| Payment Method | Deposit Minimum | Withdrawal Time | Fees |
|---|---|---|---|
| Visa/Mastercard | $20 | 3-5 business days | None |
| Skrill | $10 | 24 hours | None |
| Neteller | $10 | 24 hours | None |
| Bank Transfer | $50 | 5-7 business days | May apply |
| Bitcoin | $20 | Up to 2 hours | Network fee |
Deposits are usually instant. Withdrawals require identity verification first. Maximum withdrawal limits apply per week ($5,000 typically). For large wins, progressive payments may be arranged.
Support Guide
The support team handles various scenarios
- Forgotten Password: Click « Forgot Password » on login page, enter email, and follow reset instructions.
- Verification Documents: Upload via the account dashboard; processing takes up to 48 hours.
- Bonus Not Credited: Check bonus terms; if still missing, contact live chat or email with your username and bonus name.
- Withdrawal Delay: Ensure all wagering is fulfilled and documents verified; then contact support for status.
- Account Self-Exclusion: Request via customer support to be excluded for a defined period (1 month to permanent).
- Technical Issues (game not loading): Clear browser cache, disable VPN, or try using the mobile PWA. If persists, report to support.
Players Ask
What is the minimum age to play here?
You must be at least 18 years old (or the legal age in your jurisdiction) to create an account and play.
Are my deposits and withdrawals free?
Most deposit methods are free; withdrawal fees may apply for certain methods like bank transfers. Always check the cashier page.
How long does the KYC process take?
Typically within 24-48 hours after submitting valid documents (ID, proof of address, payment method proof).
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits in the responsible gaming section
Do I have to use the same payment method for withdrawal?
Yes, withdrawals are usually processed back to the original payment source to prevent fraud.
Is the casino mobile-friendly?
Yes, a progressive web app (PWA) is available—launch from browser for a native-like experience on iOS and Android.
What currencies are accepted?
USD, EUR, GBP, and several others. Check the registration page for the full list.
How do I claim a no-deposit bonus?
Such bonuses are rare; if available, enter the bonus code during registration or contact support.
What happens if I forget my username?
Contact customer support with your registered email to retrieve your username.
Worth Knowing
For best RTP, focus on video slots with published RTP above 97% (e.g., some NetEnt and Play’n GO titles). Blackjack with perfect basic strategy can return up to 99.5%. Avoid keno and scratch cards, which typically have RTP below 90%. Also, always check the specific game RTP in the info section, as variations exist.
Remember that bonus wagering may be restricted on high-RTP games. Use free play modes to test games before betting real money.
This guide provides a solid foundation for using the platform safely and smartly. Always gamble responsibly and stay within your limits.